1. Where does my money go?

By selecting a gift through this guide, you are making a donation to Save the Children. We are dedicated to using your dollars to give every child the best chance for success in life. Each gift in this guide represents resources, services or support provided by Save the Children to a program area in which we work, and may change due to environmental, programmatic and economic considerations. Your donations will be used to provide assistance where it is needed most within that program area or to address a similar need.

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2. How does Save the Children measure up to other charities and non-profit organizations?

With 100 years of experience and hundreds of millions of children benefiting from our global movement, Save the Children has built a name that children, communities and supporters can trust. It is because of our tireless and highly effective work on behalf of girls and boys around the world that Save the Children is ranked high among non-profit organizations. Save the Children has earned a 3-star rating from Charity Navigator, reflecting our high standards in financial management, accountability, and transparency.

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3. Will I get a confirmation that my gift has been received in the field?

No, unfortunately that would be too costly and time consuming for our staff on the ground, but rest assured that your gifts will be used to provide critical assistance within the program area you choose or to address similar needs in the field.

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4. How secure is my information over the web?

All online transactions to Save the Children are done on a secure server. This means that information entered on the transaction page is encrypted using SSL (Secure Socket Layer) before transmission. On secure pages, a "closed" lock symbol is displayed at the bottom part of your browser screen and the website address in the bar at the top of the browser screen starts with an "https" instead of an "http".

Our site is tested and certified daily to pass the "McAfee Secure" Security Scan. To help address concerns about possible hacker access to your confidential data and the safety of visiting this site, the "live" McAfee Secure mark appears only when this site passes the daily McAfee Secure tests. Donation pages are verified by VeriSign and transactions are processed using a VeriSign merchant account.

If you are at all concerned about placing your order online, we are happy to process your gift order over the phone instead. Just give us a call at 1-800- 999-2445 Monday through Friday between 8:00 a.m. and 5:00 p.m. EST.

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5. Do you offer expedited shipping?

Unfortunately, we do not offer expedited shipping for greeting cards.

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6. Will I receive a receipt for my gift and is my gift tax-deductible?

Yes, you will receive a receipt. Your gifts are tax deductible. Your receipt will detail the tax-deductible and non-tax-deductible portions for your records.

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7. How does it work?

First, choose a loved one or friend to honor. Select a gift and make your donation online or by phone. We will send your gift recipient a free personalized greeting card featuring the exact gift item chosen in their name. If they like, your honoree can display the beautiful card as a reminder that your gift is helping children in need.

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8. Can I send a gift from the guide to my sponsored child?

No, you cannot send a gift item to your sponsored child. During our many years of working in the field, Save the Children has learned that the most effective way to help children is to combine gifts from donors rather than giving them directly to your sponsored child. The gift items in the guide are purchased for the communities where Save the Children works.

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9. What is included in the price of the gift?

Included in the gift amount is the cost of the item or service, plus any administrative costs associated with delivering the item or service to the children and families we serve.

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10. How quickly will my gift be sent?

We will mail you the greeting card and envelope within 5 business days. You can expect to receive it within 2 weeks of your gift purchase. Please allow up to 3 weeks during peak holiday times.

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11. Can I have my greeting card shipped outside of the United States?

Yes, we will ship your order to an international address.

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12. Can I choose the country where my donation will benefit?

No, unfortunately you cannot select the country where we will put your dollars to work. Please see question "Where does my money go?" for more details.

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13. Can I pay by check?

If you're placing your order by phone or via our website, we can only accept credit card payments. Unfortunately, we are not set up to transfer funds electronically through your bank at this time. Our toll-free number for placing your order is 1-800-999-2445 Monday through Friday between 8:00 a.m. and 5:00 p.m. EST.

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14. I don’t see some of my favorite gifts from last year. What happened?

We’re constantly evaluating the essentials featured in this guide to address the most urgent needs of the children and families we work with. This is why some programs and products are replaced with others. While a specific gift may not be offered this year, you’ll find new programs and products that make an immediate and lasting impact in the lives of children and their families.

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15. Why do you add or remove products from the guide?

The necessities and priorities of children and families change often — especially with new and ongoing crises, rising costs and the impact of climate change. We consult with staff in our program areas to determine the greatest needs of the communities we work with. While the gifts we offer may change, our areas of support do not — we work to provide as many children as possible with a healthy start, protection from harm, and the opportunity to learn.

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16. How do you decide which products to include?

As situations evolve, we consult with our program staff to determine which programs and products best reflect the current needs of children and families, and then decide which offers to include in the latest guide. Any product we include in the guide represents Save the Children programs and areas of support and is reflective of real resources we provide to help children and families survive and thrive.

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17. Will my gifts be delivered directly to children and families?

Our Gift Guide is representative of the actual resources, services or support Save the Children programs employ to help improve children’s lives. All donations to the guide help support children and families in many ways. Save the Children is committed to providing the programs and products urgently needed for a sustainable future.

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18. What is a Save the Children Gift Box?

This giftable idea is another way you can support Save the Children. When you buy a Gift Box, the recipient will receive a unique gift from you and you’ll be helping introduce a new person to our cause. Maybe they’ll become a donor, create their own fundraiser or ask Congress to invest in kids. No matter what, the gift you send helps kids, so thank you.

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19. What’s in the Save the Children edition Gift Box?

Each box is different! The Save the Children Gift Box holds a small magazine with articles, photos and even videos that the recipient can watch on their smartphone. A postcard, featuring a new portrait of our founder, who began Save the Children more than 100 years ago. Plus, they’ll get a wooden bookmark to support literacy, a deck of 52-playing cards featuring our four areas of work, some seeds to plant a garden, and a postcard to send to their local member of Congress. This box is ideal for those who are passionate about our work or someone who isn’t familiar with our organization.

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20. What’s in the Girl Empowerment edition Gift Box?

If you know someone who’s passionate about equal rights, this is the gift for them! This Gift Box holds a small magazine with articles about strong girls around the world, photos and videos that the recipient can watch on their smartphone. They’ll get a series of inspirational cards that are intended to spread joy and positivity (not just for girls, but for boys, too!) A postcard, featuring a new portrait of our founder, a woman who began Save the Children in 1919. Plus, a wooden bookmark, some seeds to plant a garden, and a postcard to send to their local member of Congress. Support equality with this inspiring gift!

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21. What’s in the Fight Hunger edition Gift Box?

The global hunger crisis is worse than ever, due to Covid, the effects of climate change and conflict around the world. This Gift Box offers a small magazine showing our work feeding children around the world, plus a set of sustainable bamboo utensils in a small carrying pouch. A postcard, featuring a new portrait of our founder, who began Save the Children when children were starving during WWI. They’ll also get seeds to plant a garden, a postcard to send to a local member of Congress and a series of recipe cards featuring tasty dishes from around the globe. Help fight hunger and support children everywhere with this unique gift box.

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22. Is there a minimum donation amount for the gift box?

The donation amount to send one of these gift boxes is $50. This includes postage for the recipient.

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23. Can I customize a gift box for different occasions?

Not at this time. In the future other editions about other important issues may become available.

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24. What is the expected delivery time and how can I view tracking information?

Gift boxes will be delivered approximately 2-3 weeks from the date they’re ordered online. Tracking isn’t available at this time.

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25. Do you ship gift boxes outside of the U.S.?

Sorry, gift boxes are only available in the U.S.

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26. Will my gift box include a card?

A note card will be inside the box, directing the recipient to look for your name/the sender’s name on the return address label.

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27. What are methods of payment? Can I send a check?

At this time, gift boxes are only available online.

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