Gift Catalog FAQs

When you choose a gift from this catalog, you'll give joy and a bright future to a child in need.

1. Choose a gift in honor of a loved one or friend.

2. Place your order: online or call 1.800.999.2445 (8:00AM - 5:00PM EST, Mon-Fri).

3. Notify your honoree with a free greeting card.

4. Rest assured children benefit from your gift, which helps improve the lives of children and families in need around the world.

By selecting a gift through this catalog, you are making a donation to Save the Children that supports one or more specified program areas, which will be used where it is needed most within those programs. Each gift in this catalog represents resources, services or support for programs provided across Save the Children's worldwide movement and may change due to environmental, programmatic and economic considerations. A portion of your gift will be used to support Save the Children’s general operations.


Donor FAQs

If you have a question that is not addressed here, please email us at supportercare@savechildren.org or call 1.800.999.2445 Monday through Friday between 8:00 a.m. and 5:00 p.m. EST.

1. Where does my money go?

By selecting a gift through this catalog, you are making a donation to Save the Children. We are dedicated to using your dollars to give every child the best chance for success in life. Each gift in this catalog represents resources, services or support provided by Save the Children to a program area in which we work, and may change due to environmental, programmatic and economic considerations. Your donations will be used to provide assistance where it is needed most within that program area or to address a similar need.

Back to top

2. How does Save the Children measure up to other charities and non-profit organizations?

With 100 years of experience and hundreds of millions of children benefiting from our global movement, Save the Children has built a name that children, communities and supporters can trust. It is because of our tireless and highly effective work on behalf of girls and boys around the world that Save the Children is ranked high among non-profit organizations. Save the Children has earned a 3-star rating from Charity Navigator, reflecting our high standards in financial management, accountability, and transparency.

Back to top

3. Will I get a confirmation that my gift has been received in the field?

No, unfortunately that would be too costly and time consuming for our staff on the ground, but rest assured that your gifts will be used to provide critical assistance within the program area you choose or to address similar needs in the field.

Back to top

4. How secure is my information over the web?

All online transactions to Save the Children are done on a secure server. This means that information entered on the transaction page is encrypted using SSL (Secure Socket Layer) before transmission. On secure pages, a "closed" lock symbol is displayed at the bottom part of your browser screen and the website address in the bar at the top of the browser screen starts with an "https" instead of an "http".

Our site is tested and certified daily to pass the "McAfee Secure" Security Scan. To help address concerns about possible hacker access to your confidential data and the safety of visiting this site, the "live" McAfee Secure mark appears only when this site passes the daily McAfee Secure tests. Donation pages are verified by VeriSign and transactions are processed using a VeriSign merchant account.

If you are at all concerned about placing your order online, we are happy to process your gift order over the phone instead. Just give us a call at 1-800- 999-2445 Monday through Friday between 8:00 a.m. and 5:00 p.m. EST.

Back to top

5. Do you offer expedited shipping?

Unfortunately, we do not offer expedited shipping for greeting cards.

Back to top

6. Will I receive a receipt for my gift and is my gift tax-deductible?

Yes, you will receive a receipt. Your gifts are tax deductible. Your receipt will detail the tax-deductible and non-tax-deductible portions for your records.

Back to top

7. How does it work?

First, choose a loved one or friend to honor. Select a gift and make your donation online or by phone. We will send your gift recipient a free personalized greeting card featuring the exact gift item chosen in their name. If they like, your honoree can display the beautiful card as a reminder that your gift is helping children in need.

Back to top

8. Can I send a gift from the catalog to my sponsored child?

No, you cannot send a catalog gift item to your sponsored child. During our many years of working in the field, Save the Children has learned that the most effective way to help children is to combine gifts from donors rather than giving them directly to your sponsored child. The gift items in the catalog are purchased for the communities where Save the Children works.

Back to top

9. What is included in the price of the gift?

Included in the gift amount is the cost of the item or service, plus any administrative costs associated with delivering the item or service to the children and families we serve.

Back to top

10. How quickly will my gift be sent?

We will mail you the greeting card and envelope within 5 business days. You can expect to receive it within 2 weeks of your gift purchase. Please allow up to 3 weeks during peak holiday times.

Back to top

11. Can I have my greeting card shipped outside of the United States?

Yes, we will ship your order to an international address.

Back to top

12. Can I choose the country where my donation will benefit?

No, unfortunately you cannot select the country where we will put your dollars to work. Please see question "Where does my money go?" for more details.

Back to top

13. Can I pay by check?

If you're placing your order by phone or via our website, we can only accept credit card payments. Unfortunately, we are not set up to transfer funds electronically through your bank at this time. Our toll-free number for placing your order is 1-800-999-2445 Monday through Friday between 8:00 a.m. and 5:00 p.m. EST.

Back to top

14. I don’t see some of my favorite gifts from last year. What happened?

We’re constantly evaluating the essentials of children around the world and updating our Gifts of Joy to help meet the most urgent needs of the children and families we work with. This is why some Gifts of Joy are replaced with others. While a specific gift may not be offered this year, you’ll find new programs and products that make an immediate and lasting impact in the lives of children and their families.

Back to top

15. Why do you add or remove products from the catalog?

The necessities and priorities of children and families change often — especially with new and ongoing crises, rising costs and the impact of climate change. We consult with staff in our program areas to determine the greatest needs of the communities we work with. While the gifts we offer may change, our areas of support do not — we work to provide as many children as possible with a healthy start, protection from harm, and the opportunity to learn.

Back to top

16. How do you decide which products to include?

As situations evolve, we consult with our program staff to determine which programs and products best reflect the current needs of children and families, and then decide which offers to include in the latest catalog. Any product we include in the catalog represents Save the Children programs and areas of support and is reflective of real resources we provide to help children and families survive and thrive.

Back to top

17. Will my gifts be delivered directly to children and families?

Gifts of Joy are representative of the actual resources, services or support Save the Children programs employ to help improve children’s lives. All donations to the catalog help support children and families in many ways. Save the Children is committed to providing the programs and products urgently needed for a sustainable future.

Back to top

It's Easy As 1-2-3!

1

Browse

Select feel-good gifts for family and friends



Shop

2

Checkout

Checkout easily and securely in just minutes



Checkout

3

Cards

Send a free, personalized greeting card to your honoree, describing how children benefit from their gift

Cards


By selecting a gift through this catalog, you are making a donation to Save the Children that supports one or more specified program areas, which will be used where it is needed most within those programs. Each gift in this catalog represents resources, services or support for programs provided across Save the Children's worldwide movement and may change due to environmental, programmatic and economic considerations. A portion of your gift will be used to support Save the Children’s general operations.